Terms and Conditions

Last Updated: September 15, 2026

Welcome, and thank you for visiting www.bgratefulco.com (the "Site"), a website operated by bgrateful LLC ("bgrateful," "we," "us," or "our"), a Minnesota limited liability company. By accessing or using this Site, you agree to be bound by these Terms and Conditions (the "Terms"). Please read these Terms carefully before using this Site.

These Terms form a legally binding agreement between you and bgrateful LLC and govern your use of our Site, products, and services. If you do not agree with these Terms, you must immediately cease using the Site.

BY USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THESE TERMS, INCLUDING ALL DISCLAIMERS, LIMITATIONS OF LIABILITY, AND DISPUTE RESOLUTION PROVISIONS.

Questions? Contact us at info@bgratefulco.com before using the Site.

1. Use of This Site

Eligibility: You must be at least sixteen (16) years old to use this Site. By using the Site, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

Limited License: Subject to your full compliance with these Terms, bgrateful grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Site for personal, non-commercial purposes only. Any other use, including commercial resale, data mining, or automated scraping, is strictly prohibited.

Electronic Communications: By using the Site or communicating with us electronically, you consent to receive communications from us electronically (e.g., email, push notifications) and agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Changes to Terms: We may update these Terms at any time. The updated version will be posted on this page with a revised "Last Updated" date. Your continued use of the Site after any changes constitutes your binding acceptance of the revised Terms.

Modifications to Site: We reserve the right to modify, suspend, or discontinue any part of the Site, products, or services at any time, with or without notice, and without liability to you.

Termination of Access: We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Security Risks: Internet transmissions are never completely secure or private. You acknowledge that any information sent to or from the Site may be intercepted by third parties. Use of the Site is at your own risk.

2. User Accounts

If you create an account: you are solely responsible for maintaining the confidentiality of your login credentials; you are fully responsible for all activities that occur under your account; and you must immediately notify us of any unauthorized use or security breach. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

3. Purchases, Prices, and Payments

Prices: All prices are in U.S. dollars (USD) unless otherwise stated. Taxes, shipping, and handling fees are additional and calculated at checkout.

Price Changes & Availability: We reserve the right to change prices, product descriptions, or availability at any time without notice. Pricing errors may occur; we are not obligated to honor incorrect prices.

Order Acceptance: Placing an order does not guarantee acceptance. We may refuse or cancel any order for any reason, including pricing or product errors, suspected fraud, inventory unavailability, or violation of these Terms. If we cancel an order after payment, we will issue a full refund to your original payment method within 5 to 7 business days.

Payment Processing: Payments are processed by our third-party provider, Squarespace Payments. By completing a purchase, you authorize us to share your payment and personal information with these providers as necessary to process the transaction. We are not responsible for their actions or security.

4. Product Descriptions

We strive for accuracy in product images, descriptions, and specifications, but errors may occur. We reserve the right to correct errors at any time and to cancel orders affected by errors, with a full refund.

Colors may vary due to monitor settings, lighting, or photography. Minor variations in sizing, fabric, or stitching are normal and do not constitute defects. Applying excess pressure or force when writing on our products may cause marker ink to bleed or transfer through the fabric onto the table or other surfaces underneath. We recommend using a protective liner or barrier beneath the fabric while writing. bgrateful is not responsible or liable for any damage, staining, or ink transfer to tables, furniture, or other surfaces resulting from use of the included markers.

5. Prohibited Uses

You agree not to: violate any applicable federal, state, or local laws or these Terms; use the Site for fraudulent, unlawful, or harmful purposes; copy, modify, distribute, or reverse-engineer any Site content without written permission; upload viruses, malware, or harmful code; attempt to gain unauthorized access to the Site, servers, or related systems; impersonate any person or entity; interfere with or disrupt the Site's operation (e.g., DDoS attacks, excessive automated requests); or use bots, scrapers, or spiders to collect data without permission.

6. Intellectual Property

All content on the Site, including text, images, logos, designs, graphics, and software, is owned by bgrateful LLC or its licensors and protected by U.S. and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any Site content without our prior written consent.

7. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, share, and protect your personal information. By using the Site, you consent to our privacy practices as described therein.

8. Third-Party Services

The Site is powered by Squarespace and may integrate third-party apps, payment processors, or links to external sites. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the availability, accuracy, content, or security of third-party services.

9. Disclaimer of Warranties

THE SITE, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, BGRATEFUL LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO: IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT; WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; AND WARRANTIES REGARDING THE ACCURACY OR COMPLETENESS OF PRODUCT INFORMATION.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW: BGRATEFUL LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM YOUR USE OF THE SITE OR PRODUCTS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100 USD) OR THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, WHICHEVER IS GREATER.

Some states do not allow limitation of certain damages; in such states, our liability is limited to the fullest extent permitted by law.

11. Indemnification

You agree to defend, indemnify, and hold harmless bgrateful LLC, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Site, your violation of these Terms, or your violation of any third-party rights.

12. Dispute Resolution & Class Action Waiver

Informal Resolution: Before filing a claim, you agree to contact us at info@bgratefulco.com to attempt resolution within 30 days.

Binding Arbitration: Any dispute arising from these Terms or your use of the Site shall be resolved by binding arbitration in Hennepin County, Minnesota [confirm county if different from where bgrateful is based], administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.

Class Action Waiver: YOU AND BGRATEFUL AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY. No class actions or representative proceedings are permitted.

Exception: Small claims court actions are exempt.

13. Governing Law

These Terms are governed by the laws of the State of Minnesota, without regard to conflict of laws principles. Any legal action (outside arbitration) must be brought exclusively in state or federal courts in Hennepin County, Minnesota [confirm county].

14. Miscellaneous

Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force.

Entire Agreement: These Terms and our Privacy Policy constitute the entire agreement between you and bgrateful LLC, superseding all prior agreements.

No Waiver: Our failure to enforce any right or provision does not constitute a waiver.

Assignment: You may not assign your rights under these Terms. We may assign our rights without restriction.

15. Contact Us

Email: info@bgratefulco.com